Library
The Monieson Centre houses an extensive library of books and journals covering matters of knowledge management and other strategic business issues. Queen’s School of Business students, faculty, and staff are welcome to stop by and browse or borrow books during regular office hours.
What is Knowledge
Knowledge Directions: The Journal of the Institute for Knowledge Management, Volume 2, Number 1
Don Cohen
Knowledge Directions: The Journal of the Institute for Knowledge Management, Volume 3, Number 1
Don Cohen
Information Ecology
Thomas H. Davenport
Common Knowledge: How Companies Thrive by Sharing what they Know
Nancy M. Dixon
The Production of Knowledge
Michael Gibbons, Camille Limoges, Helga Nowotny, Simon Schwartzman, Peter Scott, and Martin Trow
The Tacit Dimension
Michael Polanyi
Knowing in Firms: Understanding, Managing and Measuring Knowledge
Georg von Krogh, Johan Ross, and Dirk Kleine
Knowledge Management (General)
Sharing Expertise: Beyond Knowledge Management
Mark Ackerman, Volkmar Pipek, and Volker Wulf
Proceedings of the Ninth International Conference on Information Knowledge Management
Arvin Agah, Jamie Callan, and Elke Rundensteiner
The Knowledge Management Fieldbook
Wendi R. Bukowitz and Ruth L. Williams
The Knowledge Management Yearbook: 1999-2000
James W. Cortada and John A. Woods
Working Knowledge: How Organizations Manage what they Know
Thomas H. Davenport and Laurence Prusak
The Springboard: How Storytelling Ignites Action in Knowledge-Era Organizations
Stephen Denning
Knowledge Horizons: The Present and the Promise of Knowledge Management
Charles Despres and Daniele Chauvel
Knowledge Management Handbook
Jay Liebowitz
Knowledge Management and Virtual Organizations
Yogesh Malhotra
Knowledge Management in the Learning Society
Organization for Economic Cooperation and Development
5th Generation Management: Co-Creating Through Virtual Enterprising, Dynamic Teaming, and Knowledge Networking
Charles Savage
Managing Knowledge: Critical Investigations of Work and Learning
Craig Prichard, Richard Hull, Mike Chumer, and Hugh Willmott
Proceedings of the Second European Conference on Knowledge Management
Dan Remenyi
Cultivating Communities of Practice
Etienne Wenger, Richard McDermott, and William M. Snyder
Knowledge Management
Karl M. Wiig
Knowledge Management Methods: Practical Approaches to Managing Knowledge
Karl M. Wiig
Managing Knowledge
David A. Wilson
Papers presented at the 3rd Intangibles Conference: Knowledge Management, Measurement, and Organization
(Editors not listed)
The Knowledge-Based Enterprise
Creating the Knowledge-Based Business
Debra M. Amidon and David J. Skryme
Knowledge Leadership: The Art and Science of the Knowledge-based Organization
Steven Cavaleri and Sharon Seivert
Corporate Instinct: Building a Knowing Enterprise for the 21st Century
Thomas M. Koulopoulos
Knowledge Management Systems / Technology / E-commerce
Mission Critical: Realizing the Promise of Enterprise Systems
Thomas H. Davenport
Knowledge and Information Technology Management: Human and Social Perspectivess
Angappa Gunasekaran, Omar Khalil, Syed Mahbubur Rahman
The E-Commerce Arsenal
Alexis D. Gutzman
Information Technology: Tomorrow’s Advantage Today
Stephen Haag and Peter Keen
Community Computing and Support Systems
Toru Ishida
IT-Based Management: Challenges and Solutions
Luiz Antonio Joia
E-Commerce: Critical Success Factors that will Make or Break your Online Business
Nick Jones and Russell Field
Evolve: Succeeding in the Digital Culture of Tomorrow
Rosabeth Moss Kanter
The E-Process Edge: Creating Customer Value and Business Wealth in the Internet Era
Peter Keen and Mark McDonald
Management Information Systems: New Approaches to Organization and Technology
Kenneth C. Laudon and Jane P. Laudon
Valuing Technology: Organizations, Culture, and Change
Janice McLaughlin, Paul Rosen, David Skinner, and Andrew Webster
Reliability-centered Maintenance
John Moubray
Organization and Systems Design: Theory of Deferred Action
Nandish V. Patel
How Digital is your Business?
Adrian J. Slywotzky and David J. Morrison
Knowledge, Groupware and the Internet
David E. Smith
Document Management for the Enterprise
Michael J. D. Sutton
Data Management: Databases and Organizations
Richard T. Watson
Innovation and Creativity
Innovation Strategy for the Knowledge Economy: The Ken Advantage
Debra M. Amidon
Innovation Nation
Leonard Brody, Wendy Cukier, Ken Grant, Matt Holland, Catherine Middleton, and Denise Shortt
The Innovators Solution: Creating and Sustaining Successful Growth
Clayton M. Christensen and Michael E. Raynor
Creating the Innovation Culture
Frances Horibe
When Sparks Fly: Igniting Creativity in Groups
Dorothy Leonard and Walter Swap
Innovative Forms of Organizing
Andrew M. Pettigrew, Richard Whittington, Leif Melin, Carlos Sanchez-Runde, Frans A. J. Van den Bosch, Winfried Ruigrok, and Tsuyoshi Numagami
Learning
Collaborative Research in Organizations: Foundations for Learning, Change, and Theoretical Development
Niclas Adler, A. B. Shani, and Alexander Styhre
Organizational Learning II: Theory, Method, and Practice
Chris Argyris, and Donald A. Schon
Learning in Action: A Guide to Putting the Learning Organization to Work
David A. Garvin
Best Practices in Knowledge Management and Organizational Learning Handbook
Phil Harkins, Louis L. Carter, and Amy J. Timmins
Situated Learning: Legitimate Peripheral Participation
Jean Lave and Etienne Wenger
Deep Smarts: How to Cultivate and Transfer Enduring Business Wisdom
Dorothy Leonard and Walter Swap
Presence: Human Purpose and the Field of the Future
Peter Senge, C. Otto Scharmer, Joseph Jaworski and Betty Sue Flowers
Intellectual and Social Capital – Building Corporate Assets
The Strategic Management of Intellectual Capital and Organizational Knowledge
Chun Wei Choo and Nick Bontis
Harvesting Experience: Reaping the Benefits of Knowledge
Jan Duffy
Intellectual Capital: Realizing your Company’s True Hidden Value by Finding its Hidden Benefits
Leif Edvinsson and Michael S. Malone
On Building Corporate Value
Mukul Pandya, Harbir Singh, Robert E. Mittelstaedt, and Eric Clemons
Intellectual Capital: The New Wealth of Organizations
Thomas A. Stewart
Value-Driven Intellectual Capital: How to Convert Intangible Corporate Assets into Market Value
Patrick H. Sullivan
The New Organizational Wealth: Managing and Measuring Knowledge-Based Assets
Karl Erik Sveiby
Knowledge Economy
The Experience Economy
Joseph Pine II and James H. Gilmore
Memos to the Prime Minister: What Canada Could be in the 21st Century
Harvey Schachter
Creating Value in the Network Economy
Don Tapscott
Strategy and Competitive Advantage
The Knowledge Engine: How to Create Fast Cycles of Knowledge-to-Performance and Performance-to- Knowledge
Lloyd Baird and John C. Henderson
Mastering Alliance Strategy: A Comprehensive Guide to Design, Management, and Organization
James D. Bamford, Benjamin Gomes-Casseres, and Michael S. Robinson
Knowledge Assets: Securing Competitive Advantage in the Information Economy
Max H. Boisot
Information Orientation: The Link to Business Performance
Donald A. Marchand, William J. Kettinger, and John D. Rollins
The Knowledge Advantage
Rudy Ruggles and Dan Holtshouse
Knowledge Networking: Creating the Collaborative Enterprise
David J. Skyrme
Clausewitz on Strategy
Tiha von Ghyczy, Bolko von Oetinger, and Christopher Bassford
Customer Relationship Management
Secrets of Customer Relationship Management
James G. Barnes
Using Market Knowledge
Rohit Deshpande
Building Great Customer Experiences
Colin Shaw and John Ivens
Managing the Customer Experience
Shaun Smith and Joe Wheeler
Strategic Sales Leadership: Breakthrough Thinking for Breakthrough Results
The Sales Educators
HR Management / Organizational Behaviour and Design
Networking Smart: How to Build Relationships for Personal and Organizational Success
Wayne E. Baker
The New CIO Leader: Setting the Agenda and Delivering Results
Marianne Broadbent and Ellen S. Kitzis
The Social Life of Information
John Seely Brown and Paul Duguid
Thinking for a Living: How to Get Better Performance and Results from Knowledge Workers
Thomas H. Davenport
Company Command: Unleashing the Power of the Army Profession
Nancy M. Dixon, Nate Allen, Tony Burgess, Pete Kilner, and Steve Schweitzer
Managing Knowledge Workers: New Skills and Attitudes to Unlock the Intellectual Capital in your Organization
Frances Horibe
Moneyball: The Art of Winning an Unfair Game
Michael Lewis
Journal of Social Issues, Volume 59, Number 2, 2003
Stephen T. Margulis
Knowledge Management and Organizational Design
Paul S. Myers
The Handbook of Organizational Design
Paul C. Nystrom and William H. Starbuck
The Myth of the Paperless Office
Abigail J. Sellen and Richard H. R. Harper
Finance and Accounting
Accounting, Accountants, and Accountability: Poststructuralist Positions
Norman Belding Macintosh
The Canadian Mutual Fund Bible
Mark Newsome and Thomas Holyoake Box
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