1. What is an Engaged Employee?

Definition of Engagement: Engagement is the state of emotional and intellectual commitment to an organization or group. Or, in other words, the degree to which you have captured the hearts and minds of your employees

BEHAVIOURS OF ENGAGED EMPLOYEES:

How Engagement is Calculated: Engagement is Determined on an Individual Basis:

• To be engaged an individual needs to have an average score of 4.5 or greater
  on the six questions used to measure engagement
• In effect, on average how they Agree/Strongly Agree with the six questions

Click here for an Example of how engagement scores are calculated for four employees.

2. Why is Employee Engagement important?

Studies show that high engagement can lead to:

• Financial Success
  • Greater financial returns
  • Greater growth
  • Greater customer satisfaction

• Attraction & Retention
  • Lower turnover
  • More unsolicited applications for employment

• High Morale
  • Higher employee morale and sense of accomplishment
  • Greater alignment among leaders and between leaders and employees
  • Greater employee alignment with values and workplace culture

• Productivity
  • Less sick time
  • Fewer lost days due to accidents
  • High performance culture
  • Employees more focused on future direction and strategies

3. The Engagement Drivers Comparison

Engagement drivers are the categories identified as having the highest impact on employee engagement. This is where The Best Small & Medium Employers in Canada show their greatest relative strength.

Recognition
I receive adequate recognition (beyond pay and benefits) for my contributions and/or accomplishments

Managing Performance
The way we manage performance here keeps me focused on achieving this organization's goals

Career Opportunities
My future career opportunities here look good

Organizational Reputation
This organization is considered one of the best places to work for someone with my skills and experience

Pay
My pay is appropriate for the role I have in this organization

Senior Leadership
I see strong evidence of effective leadership from senior leaders