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Operational Leadership Program - Muscat

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Contact Information:
Jillian McCullough
Email: jmccullough@business.queensu.ca

Location:
TBA

Program Dates:
TBA

Program Fees*:
TBA


* = does not include accommodations

Daily Schedule:
Classes from 8:00am - 2:00pm, followed by a networking lunch



 

Day 1

Day 2

Day 3

Morning
Session

Creating the Operations Strategy

Driving Implementation and Change

Leadership

Lunch

 

Afternoon
Session

Embedding the Continuous Improvement Culture

Driving Implementation and Change

Leadership


Who Should Attend

This program is for individuals who have been in a management role for five years or more and are looking to improve their operations management skills while providing insight into creating a high-performance organization.

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Topics

  • Understanding strategic planning and its links to operations planning
  • Evaluating the strengths and limitations of the principal strategic planning techniques
  • Making vision, mission and objectives meaningful to employees
  • Understanding the critical factors in a successful operations improvement initiative
  • Removing cross-departmental barriers to effectiveness
  • Managing the organization’s culture to encourage innovation and creativity
  • Emphasize teamwork, innovation, and commitment to continuous improvement

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Learning Objectives

  • Increase your management effectiveness and departmental performance
  • Work more effectively with other functional areas to drive change and enhance performance
  • Use proven organizational development tools to improve the performance of your operation
  • Develop a culture for continuous improvement

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Outstanding Session Leaders

Dr. Elspeth Murray | Strategy, New Ventures, and MIS

Dr. Elspeth Murray | Strategy, New Ventures, and MIS

Queen’s University Kingston, Ontario

Elspeth Murray is the Associate Dean of MBA Programs at Queen’s School of Business. As well, she leads the School’s Centre for Business Venturing. In this role she has spearheaded the development of the Dare to Dream Internship Program, designed to kick-start graduates’ entrepreneurial ventures, and the Tri-Colour Fund, a student-led early stage investment fund. The New Venture Management course that she developed has been recognized by BusinessWeek as one of the world’s top 10 Executive MBA courses. Additionally, she serves as a Director of Parteq, the commercialization organization for Queen’s University. She is also the co-author of “Fast Forward – Organizational Change in 100 Days” with Peter Richardson.

Dr. William Blake | Organizational Behaviour

Dr. William Blake | Organizational Behaviour

Queen’s University Kingston, Ontario

Bill Blake is Associate Dean, MBA Programs at Queen's School of Business. His research and teaching interests are leadership and the relationship between cultural adaptability and international effectiveness, and he is actively involved in executive development. Bill has served on the board of directors of Fishery Products International, Homestead Land Holdings and the Network of International Business Schools. From 1992 to 2002 he was Dean of Business at Memorial University of Newfoundland and from 2000 to 2002 served as Chair of the Canadian Federation of Business School Deans.

Session Leaders are subject to change.