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Queen's Human Resources Program
Building Organizational Performance Through Effective HR Management
Who Should Attend
HR and line managers who want to improve human resource management in their organization.
Upcoming Sessions
- Nov 29 to Dec 4, 2009
- $8,700*
- Nov 28 to Dec 3, 2010
- $8,900*
*Fees do not include GST
Be notified of new dates and content in this subject area
This intensive, 5-day program will help you better understand the critical role that HR must play in successful organizations, and will provide valuable tools and techniques for creating value and driving organization performance.
By the end of the course you will be able to:
- Manage an integrated HR function as a profit centre
- Design performance management and compensation systems that increase productivity
- Create and sustain a high-performance culture that embraces positive change
- Improve your personal leadership and communication skills
Practical and relevant content delivered by exceptional speakers, and a commitment to unrivaled customer service, have made Queen's Human Resources Program Canada's most popular HR management program.
Program Content
The program leverages the educational power of multiple teaching tools, including classroom briefings, case studies, seminars, and group interactions.
Call toll free
1.888.393.2338
- Find more information in the Queen's Human Resources Brochure
The Program is built around four themes:
1. Building an Integrated HR Strategy
Understanding the strategic planning process and setting a vision for the future.
- Defining the changing boundaries of responsibility for the HR department and increasing the value of HR to the organization
- Understanding the impact of corporate culture on HR planning and aligning values, policies, practices, and systems to promote high performance
- Designing systems to sustain performance improvements
- Creating an ongoing capacity for change
2. Developing Effective HR Policies and Practices
Developing HR policies and practices that ensure the successful implementation of your strategy.
- Designing performance management systems and managing resistance to change
- Designing compensation strategies that enhance productivity
- Legal and legislative developments that impact HR policies
- Improving labour/management relations
3. Managing the HR Function
Managing the HR function as a profit centre, and adding real value to your organization.
- Benchmarking and evaluating the effectiveness of HR in your organization
- Re-engineering the HR function to meet the demands of today's organization
- Operating in an outsourced environment
- Using financial tools such as ROI and payback periods to evaluate expenditures on new HR initiatives
4. HR Leadership
Managing a highly effective HR function with an expanded role within the organization.
- Enhancing your leadership skills and leveraging the people resources in your organization
- Becoming a more effective agent of change
- Developing organizational assessment and diagnostic skills
- Effectively managing people and teams
Enhance your HR management effectiveness; increase your value to your organization.
The concepts and tools taught in the Program will greatly enhance your strategic planning knowledge and skills
- Improve your HR strategic planning skills
- Understand the changing boundaries of responsibility for the HR function
- Broaden your HR perspective to better understand how HR can enhance organizational capabilities
- Become a more effective agent of change
- Learn how to more effectively manage people and teams
- Gain insights into today's leading HR practices
- Network with HR professionals from a variety of industries across the country
- Learn how to lead a healthy and balanced life through the Program's optional Lifestyle Component
New HR management ideas and practices will have a profoundly positive impact across the organization.
- Integrate HR considerations into the strategic plan
- Enhance the competitive capabilities of the organization
- Align values, policies, practices, and systems to promote high performance
- Improve the organization's ability to implement change
- Benchmark against the best practices of leading companies
- Leverage the people resources in the organization
Outstanding Session Leaders
Session leaders include senior professors from Queen’s School of Business and knowledgeable experts from industry. These outstanding teachers are constantly in touch with today’s business world through real-world business experience, Board memberships and their own consulting practices.
Dr. Julian Barling, Professor of Human Resources
Queen's School of Business, Kingston, Ontario
Julian Barling, Associate Dean, is responsible for the PhD,MSc, and research programs. An authority on transformational leadership, he received the National Leaders in Management Education award (National Post, 2001), and Maclean's has recognized him as one of Queen's most popular professors. He was elected as a fellow of the Royal Society of Canada, and named a Queen's Research Chair (2002). In 2008, he was elected a fellow of the Society for Industrial and Organizational Psychology, and received Queen's University's Award for Excellence in Graduate Supervision. He is the author of over 160 articles and numerous books, the most recent of which are Handbook of Work Stress, Handbook of Workplace Violence, and the Handbook of Organizational Behavior.
Dr. Tina Dacin, Professor of Strategy and Organizations
Queen's School of Business, Kingston, Ontario
Tina Dacin, an E. Marie Shantz Professor of Strategy & Organizational Behaviour, specializes in the areas of management of strategic alliances and business networks, specifically on the topics of partner selection and partner collaboration. Prior to joining Queen's, she spent nine years at Texas A&M University, where she was recognized for both research and teaching excellence. She has consulted with companies in many industries, and has published in and serves on the editorial boards of leading journals.
Clients: American Airlines, Bell Canada, BP, and Amoco.
Dr. Shawna O'Grady, Associate Professor of Human Resources
Queen's School of Business, Kingston, Ontario
Shawna O'Grady is an authority on team building, human resource management, and the cross-cultural aspects of international business. She is an experienced team facilitator who is in high demand for her original approach to team building. She is also the author of Border Crossings – Doing Business in the U.S., an award-winning book on international business.
Clients: Microsoft, MDS, Mattel, Shoppers Drug Mart, Enbridge Consumers Gas, Industry Canada, BMW, Novo Nordisk, Oracle, Xerox, Bell Canada, GlaxoSmithKline, Ministry of Finance, Canada Post Corporation, and TD Canada Trust.
Dr. Jana Raver, Assistant Professor of Organizational Behaviour
Queen's School of Business, Kingston, Ontario
Jana Raver is an award winning researcher whose primary area of expertise focuses upon interpersonal relations and group processes at work. A second stream of her research focuses on the integration of diverse or dissimilar employees into work groups and organizations. Her work has been published broadly, including the Academy of Management Journal, Academy of Management Review, Journal of Applied Psychology, Human Resource Management Review, and Organizational Dynamics. She has also consulted and conducted applied research in several organizations in both the public and private sectors.
Session Leaders are subject to change.