Human Resources

Building Organizational Performance Through Effective HR Management

5-Day Program
Shawna O'Grady - Queen's Human Resources Program

About the Program

This intensive, 5-day Program will help you better understand the critical role that HR must play in successful organizations, and will provide valuable tools and techniques for creating value and driving organization performance.

Practical and relevant content delivered by exceptional speakers, and a commitment to unrivaled customer service, have made Queen's Human Resources Program Canada's most popular HR management program.

This Program will enable you to:

  • Manage an integrated HR function as a profit centre
  • Design performance management and compensation systems that increase productivity
  • Create and sustain a high-performance culture that embraces positive change
  • Improve your personal leadership and communication skills

Who should attend

HR and line managers who want to improve human resource management in their organization.

Queen's Executive Certificates

This program may be taken as one of the requirements for the following Queen's Executive Certificate Programs:

  • Queen's Executive Certificate in Human Capital Management
Learn more
chat

Speak to a member of our team
Call 1.888.393.2338 or Chat live
Monday to Friday. 8:30am - 4pm EST

Upcoming Sessions

Fees

$8,900 CAD (plus applicable taxes)
fee includes accommodations and meals

recommend this program

Subscribe

Be notified of new dates and content in this subject area

Sign Up

Organizational benefits

New HR management ideas and practices will have a profoundly positive impact across the organization.

  • Integrate HR considerations into the strategic plan
  • Enhance the competitive capabilities of the organization
  • Align values, policies, practices, and systems to promote high performance
  • Improve the organization's ability to implement change
  • Benchmark against the best practices of leading companies
  • Leverage the people resources in the organization

Personal benefits

Enhance your HR management effectiveness; increase your value to your organization.

  • Improve your HR strategic planning skills
  • Understand the changing boundaries of responsibility for the HR function
  • Broaden your HR perspective to better understand how HR can enhance organizational capabilities
  • Become a more effective agent of change
  • Learn how to more effectively manage people and teams
  • Gain insights into today's leading HR practices
  • Network with HR professionals from a variety of industries across the country
  • Learn how to lead a healthy and balanced life through the Program's optional Lifestyle Component

Program content

The program leverages the educational power of multiple teaching tools, including classroom briefings, case studies, seminars, and group interactions.

This program is designated an approved recertification program by the HRPA
Eva Bezugly Photo

"The Queen's HR program was one of the best courses I have been to in a long time. I came away with some excellent ideas as to how HR can be a stronger player with our partners. The content was thorough, practical and relevant in today's environment and each of the professors provided insight and was excellent in their delivery of the material. I feel fortunate to having attended as it provided me with personal and professional development, and I would certainly recommend this to others".

- Eva M Bezugly, Ernst & Young

The Program includes these four themes:

  • Building an Integrated HR Strategy

    Understanding the strategic planning process and setting a vision for the future.

    • Defining the changing boundaries of responsibility for the HR department and increasing the value of HR to the organization
    • Understanding the impact of corporate culture on HR planning and aligning values, policies, practices, and systems to promote high performance
    • Designing systems to sustain performance improvements
    • Creating an ongoing capacity for change
  • Developing Effective HR Policies and Practices

    Developing HR policies and practices that ensure the successful implementation of your strategy.

    • Designing performance management systems and managing resistance to change
    • Designing compensation strategies that enhance productivity
    • Incorporating legal and legislative developments that impact HR policies
    • Improving labour/management relations
  • Managing the HR Function

    Managing the HR function as a profit centre, and adding real value to your organization.

    • Benchmarking and evaluating the effectiveness of HR in your organization
    • Re-engineering the HR function to meet the demands of today's organization
    • Operating in an outsourced environment
    • Using financial tools such as ROI and payback periods to evaluate expenditures on new HR initiatives
  • HR Leadership

    Managing a highly effective HR function with an expanded role within the organization.

    • Enhancing your leadership skills and leveraging the people resources in your organization
    • Becoming a more effective agent of change
    • Developing organizational assessment and diagnostic skills
    • Effectively managing people and teams

Session Leaders

Session leaders include senior professors from Queen's School of Business and knowledgeable experts from industry. These outstanding teachers are constantly in touch with today's business world through real-world business experience, Board memberships and their own consulting practices.

  • JulianBarling

    Dr.  Julian Barling - Organizational Behaviour, Queen's School of Business

    Julian Barling is the former Associate Dean of Research and former Director of the PhD and MSc programs at Queen’s School of Business. An authority on transformational leadership, he has received numerous awards for teaching and research. He was elected as a fellow of the Royal Society of Canada, and named a Queen's Research Chair in 2002. In 2008, he was elected a fellow of the Society for Industrial and Organizational Psychology, and received Queen's University's Award for Excellence in Graduate Supervision. He is the author of over 175 articles and numerous books, the most recent of which are the Handbook of Work Stress, the Handbook of Workplace Violence, and the Handbook of Organizational Behavior.

  • TinaDacin

    Dr.  Tina Dacin - Strategy and Organizational Behaviour, Queen's School of Business

    Tina Dacin is Director of the Centre for Responsible Leadership and a Distinguished Faculty Fellow at Queen’s School of Business. She specializes in the areas of business ethics, social innovation, strategic alliances and business networks, specifically focusing of the topics of partner selection and collaboration. Prior to joining Queen’s, she spent nine years at Texas A&M University, where she was recognized for both research and teaching excellence. She has consulted with companies in many industries and has served on the editorial boards of several leading academic journals.

  • ShawnaO'Grady

    Dr.  Shawna O'Grady - Human Resources and Team-Building, Queen's School of Business

    Shawna O'Grady is an authority on strategic human resources management, team-building, and the cross-cultural aspects of international business. She is an experienced team facilitator who is in high demand for her original approach to team-building. She is also the author of Border Crossings – Doing Business in the U.S., an award-winning book on international business. She has consulted with many organizations including Microsoft, MDS, Mattel, Shoppers Drug Mart, Enbridge Consumers Gas, Industry Canada, BMW, Novo Nordisk, Oracle, Xerox, Bell Canada, GlaxoSmithKline, Ministry of Finance, Canada Post Corporation, and TD Canada Trust.

  • JanaRaver

    Dr.  Jana Raver - Organizational Behaviour, Queen's School of Business

    Jana Raver is an Associate Professor and E. Marie Shantz Faculty Fellow in Organizational Behaviour at Queen's School of Business. She is an award winning researcher whose primary area of expertise focuses on interpersonal relations and group processes at work. A second stream of her research focuses on the integration of diverse or dissimilar employees into work groups and organizations. She has consulted and conducted applied research in several organizations in both the public and private sectors in the U.S. and Canada. She is also regularly invited to speak to associations of academics, policy makers, and employees, and her work has been profiled in the national and international media.