IT Management
Developing Leading-Edge IT Strategies
5-Day Program
About the Program
Queen's IT Management Program is an intensive 5-day immersion in information technology and its implications for both business strategy and operating effectiveness. The Program will demonstrate how to integrate the IT function across the organization to transform business models, reduce costs, drive real business value and create competitive advantage.
At the end of the Program, you will know how to:
- Use IT to transform business models, improve customer service and streamline supplier relationships
- Reduce costs and improve information management through new technologies
- Build on legacy systems while prioritizing and planning for future IT investments
- Prioritize projects in terms of business objectives and expected results
Practical and relevant content delivered by exceptional speakers, and a commitment to unrivaled customer service, have made Queen's IT Management Program one of North America's most popular IT management development programs.
Who should attend
All managers and executives who are involved in IT decisions and investments.
Queen's Executive Certificates
This program may be taken as one of the requirements for the Queen's Executive Certificate in IT Leadership
Learn more
Speak to a member of our team
Call 1.888.393.2338 or Chat live
Monday to Friday. 8:30am - 4pm EST
Upcoming Sessions
- Mar 30 to Apr 4, 2014
Kingston, Ontario, Canada
Donald Gordon Conference Centre
421 Union Street View map
Fees
$8,900 CAD
(plus applicable taxes)
fee includes accommodations and meals
Organizational benefits
Leading-edge concepts create competitive advantage and drive profitable growth.
- Integrate IT and business strategy
- Incorporate IT concepts into your organization's strategic thinking
- Improve the return on IT investments
- Increase the effectiveness of the IT function in your organization
- Create a company-wide framework for IT planning
- Incorporate e-business models into your business plan
Personal benefits
Use information technology to redefine competitive advantage in your organization.
- Create an effective IT strategy that fits your organization
- Improve your skills in evaluating IT investments
- Understand the value of IT in meeting your organization's business goals
- Learn the best practices of leading organizations in the use of information technology
- Network with peers from across a wide range of industry sectors and share perspectives on IT issues and opportunities
- Learn how to lead a healthy and balanced life through the Program's optional Lifestyle Component
Program content
Session leaders present these issues in a straightforward and engaging format. Their years of teaching and business experience have made them experts at presenting complex IT issues in a practical and easy-to-understand framework.
"Without question, this has been the absolute best end-to-end learning experience that I have had in 30 years".
- Ken Esplen, Executive Director,
Supply Chain Management
Information Technology Office
Government of Saskatchewan
The Program is built around a four-step process:
-
Understanding the IT Landscape
Understanding emerging technologies and how they can be used to create business value.
- Understanding the true value of information and knowledge management, and what it means to be an information-based organization
- Staying current on trends and best practices in information management
- Understanding how the internet has redefined relationships between customers and suppliers
- Anticipating which emerging technologies may have an impact on your industry, and learning how to prepare for them
-
Developing an IT Strategy
Developing an integrated IT strategy that is aligned with the overall business strategy.
- Developing a structured and disciplined framework for IT planning
- Re-thinking technology as a driver of growth and profitability – not simply as a support function
- Aligning IT with other functional areas of the organization
- Building on legacy systems and leveraging previous IT investments
-
Leveraging the Business with IT
Building an information-based culture.
- Prioritizing projects and applications in terms of business objectives and expected results
- Assessing the cultural changes needed to help make the most of your IT investments
- Structuring the IT function to ensure success
- Developing customer service solutions
-
Maximizing the Value of IT
Internal structures and processes required to get maximum benefit from IT.
- Establishing metrics to link IT to value creation
- Understanding how IT is redefining customer service, and ensuring that IT systems meet or exceed the expectations of internal and external customers
- Prioritizing, timing and budgeting for IT investments
Session Leaders
Session leaders include senior professors from Queen's School of Business and knowledgeable experts from industry. These outstanding teachers are constantly in touch with today's business world through real-world business experience, Board memberships and their own consulting practices.
Dr. Kathryn Brohman - IS Strategy and Project Leadership, Queen's School of Business
Associate professor at Queen’s School of Business, Kathryn had lead the development of the project management and project leadership curriculum since she arrived in 2003; she is currently working to design a Centre of Excellence in Project Management and Leadership. Her leading edge research explores the impact of technology on strategy execution, project leadership and service innovation and has been published in premier journals including the Decision Sciences, Harvard Business Review, MIS Quarterly Executive, and Communications of the ACM. Dr. Brohman entered academia after working with Sun Microsystems of Canada and regularly collaborates with a number of leading organizations including Bell Canada, Bank of Montreal, Cargill, Butterball Farms Inc., TripIt.com, Access Copyright, and Community Care Access Centre (CCAC).
Dr. James McKeen - IT Strategy, Queen's School of Business
James McKeen is a recognized authority on Management Information Systems and IT Strategy. Jim was named IT Educator of the Year by ComputerWorld Canada in 2011. He is among the premier researchers and educators in the field and co-facilitates the networking of senior IT executives through two well-known industry forums – the IT Management Forum and the CIO Brief. His book, IT Strategy: Issues and Practices (2nd Edition, Pearson Prentice Hall, 2012), is a must-read for senior IT executives. He has consulted with numerous organizations, including Sears, Equifax Inc., TD Canada Trust, and IBM.
Dr. Salman Mufti - Management Information Systems, Queen's School of Business
Salman Mufti is an Associate Professor of Management Information Systems at Queen’s School of Business. He is an award-winning teacher and has extensive domestic and international teaching experience in both degree and non-degree executive education. He is a former Director of Queen's Executive MBA and of Queen's Full-time MBA. He regularly advises senior managers in corporations and the public sector, and is frequently featured in the press on matters relating to information technology strategy and management. He has consulted with numerous organizations including Bell Canada, Sun Life Insurance, Canadian National Railway, Accenture, and Business Development Bank of Canada.
Dr. Elspeth Murray - Strategy, New Ventures and MIS, Queen's School of Business
Elspeth Murray is the Associate Dean of MBA Programs at Queen’s School of Business and CIBC Faculty Fellow in Entrepreneurship. As well, she leads the School’s Centre for Business Venturing. In this role she has spearheaded the development of the Dare to Dream Internship Program, designed to kick-start graduates’ entrepreneurial ventures, and the Tri-Colour Fund, a student-led early stage investment fund. The New Venture Management course that she developed has been recognized by Bloomberg BusinessWeek as one of the world’s top 10 Executive MBA courses. Additionally, she serves as a Director of Parteq, the commercialization organization for Queen’s University. She is also the co-author of Fast Forward – Organizational Change in 100 Days with Peter Richardson.
