Public Executive Program
A unique opportunity for Canadian public-sector managers2-Week Program
Queen’s Executive Program
As an alumnus of the program you will receive:
- Access to special continuing education events
- Invitations to Queen’s Business Club events in cities across Canada as well as New York, London and Hong Kong
- Subscription to the online edition of QSB Magazine, the Queen’s School of Business alumni magazine
- Exclusive access to course materials, articles and information
- Invitation to monthly webinars
Benefits for you and
Queen’s Public Executive Program is designed to enhance the policy-making, decision-making, and leadership skills of public-sector managers.
- Broaden your public policy perspective by interacting with a diverse group of session leaders and public-sector executives
- Sharpen your management and leadership skills by working with a world-class faculty team
- Bring in new ideas from respected session leaders and fellow public-sector executives
- Benefit from a proven executive development process used by more than 1,400 Canadian organizations, including public-sector organizations from all levels of government and all jurisdictions in Canada
- Network with federal, provincial, and municipal public-sector managers from across Canada
- Improve performance in the most efficient way possible, at a cost much lower than that charged by consultants
- Establish an ongoing relationship with Queen's School of Business and create a culture of lifelong learning within your organization
- Recharge and revitalize yourself in the collegial atmosphere of Queen's University
Program content is built around two core areas:
The Public Policy Process
Queen's Public Executive Program focuses on public policy issues in the modern Canadian context of rebalanced responsibilities, horizontality, and improved customer service. The Program offers a comprehensive overview of the public policy agenda, along with a strategic approach to managing, implementing, and evaluating policy.
The Policy Agenda
Discuss the forces that shape the Canadian policy agenda
- Globalization and new international agreements on trade, currency and security
- Global capital flows
- Growth of new international sovereignties
- The Canadian Social Union
- International economic and security context
- Diversity of Canadian society and changing values
- Disputes and divisions within Canadian Society
- Increased demands for coherence, openness, transparency, citizen engagement and accountability
Learn new ideas for developing and structuring the policy-making process
- Developing a framework for strategic policy analysis, advice, and development
- Analytical frameworks and environmental scans to assess policy problems
- Recognizing and defining policy problems and identifying causal linkages
- Developing policy consistency vertically, between policy and its implementation; and horizontally, across policy fields and a variety of jurisdictions
- Developing a flexible and responsive policy plan while insuring policy consistency among the elements of the policy
- Resolving cross-policy and cross-jurisdictional tensions
Matching policy tools to the policy challenges facing governments
- Choosing the appropriate mix of strategies and instruments to deal with each policy challenge
- Determining the essential characteristics of instruments and their appropriate application
- Do private sector concepts apply in all domains of government?
- Determining the proper scope and limits of government action
Improving public policy implementation, performance, and evaluation
- Develop partnerships with clear standards
- Reviewing accountability issues, monitoring, and learning loops
- Building flexibility and responsiveness into implementation design
- Using "backward mapping" techniques to build implementation into policy design
- Increasing accountability by pre-committing to performance indicators
- Creating an organizational focus on quality standards and service commitments
- Working with "innovation networks" to exchange information about partnering, Alternative Service Delivery, and Special Operating Agencies
- Developing an evaluation framework
- Process evaluation, impact evaluation, and efficiency evaluation
- Measuring performance using a modern project management approach
Leading the Public-Sector Organization
Public management has changed radically in the last decade. Deficit reduction and government restructuring have affected the public sector in Canada and most other OECD countries. The old public-sector paradigm of carefully defined roles, reliance on rules and procedures, and central agency oversight is becoming obsolete in favour of a more client-focused, service-oriented system.
Public Sector Management
Today's public-sector manager faces new challenges
Growing requirements for coordination between government and its partners demand more extensive consultation to ensure that stakeholder interests are incorporated into objectives. Increasingly, public-sector executives find themselves redesigning organizations and procedures to incorporate this new accountability. To accomplish this, senior public servants must be able to use a broad set of management tools commonly associated with the private sector. The Program will introduce these private-sector tools and discuss how private-sector concepts need to be adapted to work in the public sector.
- Shortening implementation time frames while deploying programs and initiatives in an efficient and effective manner
- Leading the institution and managing the organization
- Integrating public opinion polling into the policy planning process and creating public communications strategies aligned with the policy plan
- Developing interdepartmental and cross-jurisdictional communication coordination strategies
- Improving financial analysis through an understanding accrual accounting, using Activity Based Costing to develop or enhance cost efficiencies
- Understanding the financial considerations of Alternative Service Delivery, and measuring quality, client service, and productivity
Leadership and ethics
Today's public service is in flux. Still tied to traditional values while embracing new technologies, it must incorporate private-sector innovation and public-sector best practices, national goals and local political priorities. It must harness its resources to manage and capitalize on opportunities. New managers in the public sector must be committed to the service of the Canadian public, not simply to improving efficiency. Accountability demands that senior managers have a responsibility to restore the values of public service that are so important to a motivated and committed government service.
- Building and sustaining a positive work climate through the creation of teams of committed employees
- Developing contemporary performance-enhancing initiatives and creating a high-performance workplace
- Using coaching to enhance employee performance and increase organizational effectiveness
- Developing organizational renewal strategies that build alignment and commitment
- Rebuilding morale in the public sector
- Restoring the concepts of pride, duty and service
- Developing ethical guidelines
- Coping with the pressure to facilitate, consult, and work with citizens
Session leaders include senior professors from Queen's School of Business and knowledgeable experts from industry. These outstanding teachers are constantly in touch with today's business world through real-world business experience, Board memberships and their own consulting practices.
DR. Thomas Axworthy
President and CEO, Walter and Duncan Gordon Foundation
Thomas Axworthy assumed his current position as the President and CEO of the Walter and Duncan Gordon Foundation in 2009. In addition to his work with the Gordon Foundation, Tom has been Executive Director of the CRB Foundation in Montreal and the Historica Foundation in Toronto. As well, he is a longstanding board member of the Harmony Foundation, which specializes in environmental education. He was Senior Policy Advisor and Principal Secretary to Prime Minister Pierre Trudeau. In 1984, he went to Harvard University as a Fellow of the Institute of Politics at the Kennedy School of Government, and was subsequently appointed visiting Mackenzie King Chair of Canadian Studies. He is also a former Chair of the Centre for the Study of Democracy, School of Policy Studies, Queen’s University. In 2002, he was appointed Officer of the Order of Canada in recognition of his achievements in heritage education, civics and citizenship.
Dr. Keith Banting
Professor, Department of Political Studies and School of Policy Studies
An authority on social and economic policy issues, Keith Banting is the author of Poverty, Politics and Policy and The Welfare State and Canadian Federalism. He is an editor and co-author of another dozen books dealing with public policy, including most recently Federalism and Health Policy: A Comparative Perspective on Multi-Level Governance. He currently holds the Queen's Research Chair in Public Policy. Professor Banting served as Director of the School of Policy Studies from 1993 to 2003. Prior to that appointment, he served as Associate Dean of Graduate Studies and Research at Queen's University. In 1983-85, he was a Research Coordinator for the Royal Commission on the Economic Union and Development Prospects for Canada. In 1986-92, he was a member of the Social Sciences and Humanities Research Council, and in 1990 was elected vice-president of the Council. In 2005, Dr. Banting was invested as a member of the Order of Canada.
Mr. Michael Decter
President and CEO
Lawrence Decter Investment Council Inc.
Michael B. Decter, a Harvard trained economist is the Senior Portfolio Manager, President and CEO of LDIC. He is also the author of three financial books, The Million Dollar Strategy, The DRIP Strategy, and Ten Good Reasons to Invest in Canada. As a former Deputy Minister of Health for Ontario and Cabinet Secretary in the Government of Manitoba, Michael is a well-recognized speaker on broader political and economic issues. He was the founding and former Chair of the Health Council of Canada and continues to serve as the Chair of numerous non-profit health care organizations. He was appointed as Member of the Order of Canada in 2004.
Dr. David Detomasi
Queen's School of Business
David Detomasi is an authority on globalization, corporate and non-profit governance, and corporate strategy. He is an active business case writer and researcher, and is regularly featured in the media. In the private sector, he has consulted with Deloitte Touche Tohmatsu and The World Economic Forum, examining the strategic and governance practices of the world's most influential companies.
Dr. Tony Dimnik
Management Accounting and Control
Queen's School of Business
Tony Dimnik is an authority on strategic control systems and the relationship between capital budgeting and strategy. He has contributed to the understanding and practice of Activity-Based Costing and the Balanced Scorecard and his current research is on Open Book Management. He was recently named one of the best university lecturers in Ontario and has served as the chair of the audit committee of several companies. One of his interests is cinema and he often writes and speaks on how accountants are portrayed in the movies. Past clients have included Microsoft, Financial Executives International, Alcan, VIA Rail, Canada Post, Atomic Energy of Canada Ltd., Royal Bank, and Cirque du Soleil.
Dr. David Foot
Economics and Demographics
University of Toronto
David Foot is the best-selling author of Boom, Bust & Echo: Profiting from the Demographic Shift in the 21st Century, and is one of Canada’s most widely quoted demographers. Well known as a speaker to corporations, associations, and governments on the economic and policy ramifications of coming demographic changes, he has made many original contributions to the understanding of changing market trends. His other books include Canada’s Population Outlook and The Over Forty Society. He is Professor of Economics at the University of Toronto and a recipient of the 3M Award for Teaching Excellence.
Mr. Allan R. Gregg
Mr. Allan Gregg founded Decima Research in 1979. He co-founded the Strategic Counsel of Decima Research in 1995 and left in 2007 to form Allan Gregg Strategies. He was one of the founding shareholders of Canada's children's network, YTV, was Chairman of Toronto Film Festival, Chairman of the Walrus Foundation and publisher of the award winning magazine, The Walrus. For more than two decades, he has brought his skills to bear on such important policy issues as budget measures, transportation and fishery policy, physicians' fees and the privatization of Crown corporations. He is a Director of ZENN Motor Company Inc., a member of the Retirement Advisory Council of Bank of Montreal, and serves on General Motors of Canada's Advisory Board and the Board of Directors of the Public Policy Forum. He is a regular participant on CBC's “At Issue” panel and is the host of the TVO talk show - Allan Gregg in Conversation With.
Mr. Michael Hart
Professor, School of International Affairs
Michael Hart, a former official of the Department of Foreign Affairs and International Trade, is an authority on trade policy and trade negotiations. He recently completed a year in Washington, DC, as the Fulbright-Woodrow Wilson Center Visiting Research Chair in Canada-U.S. Relations, the Scholar-in Residence in the School of International Service, and a Senior Fellow in the Center for North American Studies at American University. Mr. Hart was the founding Director of Carleton’s Centre for Trade Policy and Law, and is the author, editor or co-editor of over a dozen books on international trade issues including A Trading Nation and Decision at Midnight.
Ms. Chantal Hébert
National Affairs Columnist
The Toronto Star
Chantal Hébert is a national affairs columnist with The Toronto Star and a guest columnist for Le Devoir. She is also a regular contributor to the weekly “At Issue” panel on the CBC’s National News. Ms. Hébert served as parliamentary bureau chief for La Presse and Le Devoir in Ottawa, and as a political reporter for Radio-Canada. She is a Fellow of the Asia-Pacific Foundation, the 2005 recipient of APEX’s Public Service Award, and the 2006 recipient of the Hyman Solomon award for excellence in journalism and public policy.
Dr. William Leiss
McLaughlin Centre for Population Health Risk Assessment
University of Ottawa and Professor Emeritus , Queen's School of Policy Studies
William Leiss is a Fellow and Past-President (1999-2001) of the Royal Society of Canada. He has been working and consulting in the risk studies field for more than twenty years. From 1999 to 2004 he held the NSERC/SSHRC Research Chair in Risk Communication and Public Policy in the Haskayne School of Business. From 1994 to 1999 he held the Eco-Research Chair in Environmental Policy at Queen’s University. Dr. Leiss is author, collaborator or editor for eleven books and numerous articles and reports, and his newest book is In the Chamber of Risks: Understanding Risk Controversies. He was named an Officer in the Order of Canada in 2004.
Mr. John Moore
Queen's School of Business
John Moore is an experienced and award-winning executive educator who is highly regarded in the accounting profession. He has conducted executive development seminars on financial tools for senior managers at Alcan, BMW, DuPont, Canon, Mitel, Shoppers Drug Mart, New Brunswick Power Corporation, Mountain Equipment Co-op, and Canada Post. He also works with members of senior management teams to integrate financial accounting concepts into strategic planning. He is a six-time winner of the MBA Teaching Excellence Award from Queen’s School of Business; a recipient of the Silver Medal from CMA Canada; a Fellow of the Society of Management Accountants of Canada; and the author of five accounting textbooks, including a study guide for students preparing for the CA designation.
Dr. Elspeth Murray
Strategy, New Ventures and MIS
Queen's School of Business
Elspeth Murray is the Associate Dean of MBA Programs at Queen’s School of Business and CIBC Faculty Fellow in Entrepreneurship. As well, she leads the School’s Centre for Business Venturing. In this role she has spearheaded the development of the Dare to Dream Internship Program, designed to kick-start graduates’ entrepreneurial ventures, and the Tri-Colour Fund, a student-led early stage investment fund. The New Venture Management course that she developed has been recognized by Bloomberg BusinessWeek as one of the world’s top 10 Executive MBA courses. Additionally, she serves as a Director of Parteq, the commercialization organization for Queen’s University. She is also the co-author of Fast Forward – Organizational Change in 100 Days with Peter Richardson.
Dr. Shawna O'Grady
Human Resources and Team-Building
Queen's School of Business
Dr. Shawna O’Grady is an Associate Professor of Management at Queen’s School of Business in Kingston. She is an authority on the strategic and cross-cultural issues involved in doing business in the U.S. and Mexico. Dr. O’Grady is an authority on team effectiveness, human resource management, leading change, thinking and problem solving styles, and international business.
She co-authored a best-selling book called Border Crossings: Doing Business in the U.S. which was a finalist for the National Business Book Award. She is an award winning teacher and the former Director of Team Facilitation for the Queen’s Executive MBA Programs.
Clients include Oracle Corporation, 3M, Microsoft Corporation, Xerox Corporation, Costco Canada, TD Canada Trust, CIBC, GlaxoSmithKline, Biogen Idec, Pfizer, Baxter Corporation, Apotex, Royal and Sun Alliance, Stryker, Sick Kids Hospital, Bell Canada, Rogers, Home Depot, Canadian Tire, Ontario Power Generation, Enbridge, Suncor, Department of Defence, National Research Council, Health Canada, Industry Canada, Office of the Auditor General of Canada, the House of Commons, and Treasury Board.
Dr. Douglas Reid
Alliances & Strategic Management
Queen's School of Business
Douglas Reid is an authority on corporate strategy, and has been widely quoted in the media. As a researcher, he specializes in inter-company alliance dynamics and large alliance evolution. Prior to joining Queen's School of Business, he was vice president at Burson-Marsteller, an international consulting firm. He recently concluded six years of service as a director of Candela Energy, and is an active advisor to several companies including Bell Canada, Ontario Securities Commission, Canada Post, Shoppers Drug Mart and Royal and Sun Alliance.
Mr. William Richard
Queen's Public Executive Program
William (Bill) Richard is a former senior government executive (Brigadier General) in National Defence with extensive experience in strategic planning, leadership, information technology, program management, policy, and international affairs. He is an Adjunct Professor at Queen’s University in the School of Policy Studies and a Senior Fellow in the Queen’s Centre for International Relations. Prior to his recent retirement from the Canadian Forces, Mr. Richard was the Commander Canadian Defence Liaison Staff (London, England), responsible to the Chief of Defence Staff and the Canadian High Commissioner for bilateral Defence Relations with the United Kingdom. As a management consultant, he has recently completed projects in strategic planning and change management at Queen’s University, National Defence, and the Ontario Ministry of Health and Long Term Care.
The Honourable Hugh Segal
Senator and Curriculum Advisor
Queen's Public Executive Program
Hugh Segal joined the Canadian Senate in 2005, after four decades of public service which included Chief of Staff to the Prime Minister of Canada, Associate Cabinet Secretary (Ontario) for Federal-Provincial Affairs and Policies and Priorities, Legislative Assistant to the Leader of the Opposition (Ottawa), and President of the Independent Institute for Research on Public Policy. Chair of the Special Senate Committee on Anti-Terrorism, he is a former Chair and present member of the Senate Committee on Foreign Affairs. He headed a NATO parliamentary delegation to Washington and is a former Chair (Calgary 2004) of the annual Canada-UK Colloquium. He was a Senior Fellow at Queen’s School of Policy Studies and was named a Member of the Order of Canada in 2003.
Dr. Janice Gross Stein
Belzberg Professor of Conflict Management
Department of Political Science, University of Toronto
Janice Gross Stein is the Belzberg Professor of Conflict Management in the Department of Political Science and the Director of the Munk School for Global Affairs at the University of Toronto. She is a Fellow of the Royal Society of Canada and an Honorary Foreign Member of the American Academy of Arts and Sciences. She is the co-author, with Eugene Lang, of the prize-winning The Unexpected War: Canada in Kandahar. She was the Massey Lecturer in 2001 and a Trudeau Fellow. She was awarded the Molson Prize by the Canada Council for an outstanding contribution by a social scientist to public debate. She is a member of the Order of Canada and the Order of Ontario. Dr. Stein currently serves as Co-Chair of the International Programs Committee on the Board of Care Canada.