Strategic Pricing
Creating Value And Optimizing Revenue Through Strategic Pricing
1, 2, 3-Day ProgramThe Joy of Pricing - A Manager's Guide to Value-Based Pricing
Complimentary for all program participants
Author Michael Hurwich has brought together thought leaders in the pricing and business community to provide a collection of case studies, anecdotes, articles and perspectives on pricing theory and strategy. The 285 page book demonstrates various pricing challenges and opportunities as a guide to help you develop the "right" pricing approach that positions your price as the most important statement you make about your product.
Organizational benefits
- Increase the level of strategic pricing alignment across functional areas
- Quantify the financial benefit your customers receive from your products and services
- Evaluate alternative ways of pricing to different customer segments and channels based on differential price/value propositions
- Develop and implement strategic and tactical pricing plans that are flexible and responsive to rapidly changing market conditions
- Improve pricing performance
- Introduce proven pricing and revenue optimization tools into the management practices of the organization
- Evaluate your organization's readiness for pricing changes
Personal benefits
- Understand pricing models used by world class companies
- Create an effective strategic pricing planning process
- Challenge the way you think about pricing, discounting and value
- Quantify the financial benefit customers receive from your products and services
- Build sales force effectiveness - sell on value, capturing price
- Focus communication away from price and towards value for customers
- Move from a cost-plus to value-based pricing
- Price with conviction
- Gain an understanding of pricing and trends in the marketplace and various industries. Case studies will be provided
Program content
The Program includes these main themes:
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Pricing Strategy - Days 1 & 2
Align Strategic Pricing With the Company's Goals and Objectives:
Ensure alignment with overall pricing strategy across a diverse set of functions within the organization.- Articulate your meaningful and sustainable advantage (MASDA) and identify your customer's compelling reason to buy
- Develop a value-based pricing mindset that promotes an 'outside-in' rather than an 'inside-out' approach that will shape your pricing strategies and tactics
- Evaluate your organization's pricing strategy development process
- Evaluate value-based pricing into an actionable cross-functional capability within your organization
- Design a structured and disciplined framework for a value-based pricing process
- Use the framework to ensure alignment between business and pricing strategy
- Select and target your most profitable customers
- Evaluate the competitive landscape by identifying and evaluating market opportunities, and limitations, that will shape your organization's future
Effective Customer Pricing Alignment Tools:
Learn highly-effective and leading-edge pricing tools and techniques to evaluate and ensure alignment between different customer purchases and price.- Use segmentation to characterize customers and gain insight into their purchasing behaviour and preferences
- Evaluate and optimize your strategic business units and product lines aligning with the goals and the objectives of the company
- Define customer segment by differentiating on value
- Use Net Price Analysis to pick your winners and losers
- Evaluate the discounting and incentive behaviour provided to different customers
- Identify the 'soft-dollars' contributing to profitability differences across customers
- Set price levels aligned to value received
- Establish price rules, metrics and price fences
- Define the pricing strategy desired, either skimming, neutral or penetration
- Use targeted discounting structures instead of across-the-board price reductions
Value-Based 'Outside-In' Pricing Tools and Techniques:
Assess and evaluate a variety of pricing tools and frameworks that suit your organization.- Simulation exercises - competing on price conducted over the Internet and using laptops
- Capture and measure the elasticity of demand for products and services relative to the competition
- Manage price and perceptions
- Develop the 'right' pricing and value approach to customers
- Measure your brand equity
- Quantify the value perceptions held about you and your competitive offerings
- Identify the value drivers that contribute to share growth and profitability
- Use competitive intelligence to anticipate customer and competitive responses to proposed offerings
Explore the Key Ingredients that Contribute to a Compelling Pricing Strategy
- Understand what customers truly value in a downturn
- Create 'fences' between product offerings
- Identify whether you are in a leadership or followership position
- Evaluate and price your competitive advantages
- Develop bundling strategies to avoid price transparency
- Offer special services for free
Implement significant decisions quickly and effectively and gain support throughout the organization
- Build in accountabilities across functions within the organization
- Identify key success factors and ensure measurement mechanisms are in place
- Communicate the price/value proposition
- Make the case to marketing, sales, operations and finance to ensure you get the resources you need
- Choose correct channel and distribution partners
- Ensure a process is in place to account for and clearly explain differences in pricing across similar customers
- Ensure policies and process are in support of each other
- Build a process to identify, approve and manage exceptions to pricing policy
- Ensure information systems provide the data needed to perform the required analysis
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Software and Tools - Day 3
Module 1: Frameworks
Review the frameworks used in pricing strategy and tactics that are implemented in software systems.- Value Maps and the Value Equivalency Line
- Economic Value Estimation®
- Pocket Price Waterfall
- Price Distributions
- Segmentation
- Pricing Strategies
- Integrating Value x Price x Cost x Demand
- Evolution of pricing models
Module 2: The why and where of pricing data
Understand data acquisition and analysis as these are critical to modern pricing best practices and to the effective use of pricing software.- The Role of Data
- Internal Data Sources
- The Internet and Linked Open Data
- GoodRelations – a data format transforming retail pricing and its future impact on B2B
- Other data sources
Module 3: Pricing Software
Software has become central to the development and execution of a pricing strategy. We will look at the major types of pricing software and the various roles that they play. We will also consider the role of other business systems in pricing and integration issues.- Transactional Pricing Management Software
- Value Management and Value-Based Pricing Software
- Contract Management Software
- Integration with Marketing Automation
- Integration with CRM
Module 4: Case Studies and Exercises
Test the frameworks with real world problems and think through how one would use software in each case. Ask ourselves "Which frameworks are applicable?" and "What role will software application play in developing a strategy and executing it in the market?"
(The case studies may be modified depending on the needs of participants.)- Case Study 1: Pricing a New Product Platform for Industrial Equipment (Value Modeling; Segmentation)
- Case Study 2: Responding to Changes in Commodities Prices for a Value-Added Product (Value Model; Value x Price x Cost x Demand)
Session Leaders
Session leaders include senior professors from Queen's School of Business and knowledgeable experts from industry. These outstanding teachers are constantly in touch with today's business world through real-world business experience, Board memberships and their own consulting practices.

Mr. Steven Forth - MBA, Strategic Pricing Management Group
Steven Forth brings energy, commitment, thought leadership and a wide experience in both consulting and company management to his work with SPMG. A well-known thought leader in the pricing and innovation community, his work is focused on the application of value management and value-based pricing strategies to platform and product innovation and to the management of product offerings in dynamic and changing markets.

Mr. Michael Hurwich - MBA - President, Strategic Pricing Management Group
Michael has consulted to major Fortune 500 and mid-sized firms for the past 15 years. He is one of the foremost pricing consultants known around the globe for his hands-on pragmatic approach, integrating value-based pricing practices within an organization to strategy development and tactical pricing. He started his consulting career at Braxton Associates, the strategic arm of Deloitte & Touche Consulting Group. During his consulting career, Michael worked with a wide range of industries including telecommunications, finance and insurance, logistics and distribution, technology solutions, oil and gas and chemicals, FMCG, pharmaceuticals, retail and not-for-profits. Michael has written numerous articles on pricing and marketing strategies. He periodically writes for PPS and the Pricing Institute. He is also a frequent lecturer in China, India, Singapore, Dubai, Malaysia, the United States and Canada.

Dr. John Pliniussen - Marketing and Innovation, Queen's School of Business
John Pliniussen is an authority on innovation, sales management and e-marketing. He has worked or consulted for several Fortune 100 companies, some of Canada’s fastest growing SMEs, many federal and provincial ministries, and numerous agencies and NPOs. His past clients include IBM, London Life, Torstar, Schindler, GM, Constellation Software, and many federal and provincial ministries.
