| Management Fundamentals |
| Marketing |
Identify market opportunities; prepare and evaluate a marketing plan; and use marketing tools for costing, positioning, pricing, and evaluation. |
| Finance |
Select, design, and evaluate a financial strategy that creates and enhances shareholder value. Emphasis is placed on integrating financial considerations into management decisions and corporate policies. |
| Human Resource Management |
Manage the human resource challenges in the workplace, and examine ways to address today's key HR issues: recruitment; engagement; development; knowledge transfer; and retention. |
| Management Accounting and Control |
Use accounting information for management planning and control. Emphasis is placed on the use of accounting tools to improve planning. |
| Financial Accounting |
Decipher and understand the key accounting statements, and learn how to use accounting information to assess the financial health of an organization. |
| Operations Management |
Take a multidisciplinary approach to performance improvements, and understand the interrelated roles of technology, capital, and human resources in an operating system. |
| Information Technology Management |
Use information technology to transform the competitive framework and to improve the operating performance of the business. |
| Strategic Thinking |
| Establishing a Strategic Foundation |
Develop a strategic mindset and understand the role of strategic planning in creating long-term competitive advantage. |
| Creating an Effective Strategic Planning Process |
Change the way you think about your business and develop useful strategic plans that have buy-in across the organization.
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| Planning Strategically with Tools and Frameworks |
Discuss and evaluate a variety of strategic planning tools and frameworks. |
| Successfully Implementing the Strategic Plan |
Focus organizational resources on the strategic plan to ensure its rapid deployment and to generate sustained momentum. |
| Linking Functional Plans to the Strategic Plan |
Understand how short-term operational plans, functional plans, the annual budgeting cycle, and operating plans relate to the long-term strategic plan. |
| Global Business |
| Understanding the International Marketplace |
Understand the global trends and issues that create business opportunities in foreign markets. |
| Conducting a Country Risk Analysis |
Understand the political, economic, social, and technological issues that affect a firm's strategy for entering and investing in foreign markets. |
| Evaluating International Market Opportunities |
Use country evaluation techniques to identify, evaluate and prioritize market opportunities. |
| Understanding Cross-cultural Business Issues |
Examine how cross-cultural issues affect internal business processes and decisions. |
| Managing an International Business |
Understand the management issues related to developing and sustaining competitive advantage in foreign markets. |
| Creativity, Innovation and Entrepreneurship |
| Leading Organizational Change |
Manage leadership issues involved in creating a vision, building alignment, and developing an operating system to deliver an innovative stream of new products or services to the marketplace. |
| Evaluating, Launching and Managing New Ventures |
Review issues of special concern to the general manager launching a self-standing new venture in the form of a line extension or new product. |
| Managing New Technologies |
Manage the introduction of new technology to enhance competitive capabilities and improve operating efficiencies. |
| Using Innovation for Competitive Advantage |
Build an operating model that is capable of ongoing renewal and that provides the organization with a sustainable competitive advantage. |
| Understanding Value Propositions |
Apply value-building methodologies to the creation of new products and services and to modifying existing products and services. |
| Corporate Social Responsibility |
| Raising the Bar on Business Ethics |
Conduct business transparently, legally and with a high level of integrity. |
| Recognizing Human Rights |
Understand the organization's responsibility to be aware of and respect human rights in all jurisdictions in which the company operates. |
| Addressing Internal and External Environmental Issues |
Conduct business in a way that minimizes negative impact on the environment and considers renewable rather than scarce resources. |
| Optimizing Employee Relations |
Ensure that employees are treated with fairness, respect and dignity. |
| Implementing New Standards of Corporate Governance |
Recognize that management is responsible to investors, as well as a broader group of stakeholders. |
| Practicing Effective Community Involvement |
Understand the importance of good corporate citizenship and form a bond with the local community in which you operate. |
| Leadership |
| Understanding and Enhancing your Leadership Capabilities |
Challenge your assumptions and beliefs about leadership and change the way you think about your leadership qualities. |
| Coaching People and Creating High-performance Teams |
Build and strengthen management coaching skills and achieve continuous improvement in teamwork, work processes, and management practices. |
| Negotiating and Building Consensus |
Improve negotiating skills and build agreement among organizational stakeholders such as customers, suppliers, partners and colleagues. |
| Building Collaborative Relationships |
Recognize different styles of thinking, decision-making, conflict management and emotional behaviour and build collaborative relationships and management systems to foster integration across functions. |
| Improving Project Planning and Management |
Apply advanced management techniques to project planning while aligning projects with the organization's mission and strategy. |